Network Technician

The Network Technician is responsible for maintaining and commissioning Rogers network elements and transport facilities within a defined area of the Rogers network to achieve optimum service levels for cellular and enterprise customers.

Responsibilities:

• Respond to trouble reports of network problems by performing effective problem analysis, rapid troubleshooting diagnosis and prompt repair to ensure service restoral objectives are met.
• Coordinate with other Field Technicians as required to restore network problems
• Plan for and execute preventive maintenance routines to ensure network standards of performance are met.
• Perform rearrangement and changes on the network as directed by electronic work orders.
• Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications.
• Participate in activities associated with network optimization and build activities.
• Follow the timeline and the escalation procedure.
• Maintain inventory of required parts and perform regular audits to ensure availability of parts.
• Document activities for future assessment analysis.
• Maintain current documentation of site status, complete trouble tickets, deficiency tickets, incident reports and other required reports.
• Install fiber optic cables associated to construction and implementation within new enterprise costumers

Qualifications:

• 2 - 4 years of telecommunications experience.
• Diploma/Certificate in Electronics from a technical institute.
• Knowledge of transmission equipment, microwave radio, fiber optic and multiplexer.
• Ability to work with minimal supervision.
• Must be able to demonstrate strong computer skills
• Proven ability to work in a fast-paced environment with shifting priorities.
• Demonstrated investigative, problem solving, analysis and troubleshooting skills.
• Strong interpersonal and communication (verbal and written) skills.

Special Requirements:

• Requirement to work overtime and on standby.
• Ability to travel and work at various sites
• Must have a valid driver’s licence and have a clean driving record

• Flexibility to work shifts, including weekends and holidays

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 74 boul. De La Seigneurie Est #8 (188), Blainville, QC
Travel Requirements: Up to 25%
Posting Category/Function: Technology & Engineering

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